Delivering More in 2018

“It’s amazing to think that it all started with a handful of supported offices in the Midwest. Now dental professionals from across the nation are finding success with Heartland Dental’s support.” – Patrick Bauer, President and Chief Executive Officer of Heartland Dental

Patrick Bauer
President and Chief Executive Officer at Heartland Dental

Doing more in the dental industry has been a focus of Heartland Dental from the start, specifically doing more for supported doctors and helping them find what they’re looking for. What are the biggest issues you are facing? What continuing education opportunities are you looking for? Where do you want to practice? How can you get the most value out of your existing office? How can you provide the highest level of care possible? These are all questions Heartland Dental continually asks in the pursuit of becoming the leader in dentistry. Because it’s all about you – the doctor, and offering what you need, desire and deserve. Throughout 2017 and into 2018, Heartland Dental has continued to do more in regards to adding value for supported doctors and expanding our company reach.

More Opportunity and Camaraderie

Expanding our company footprint has been Heartland Dental’s goal for the past 20 years, and will continue to be throughout the next 20. That goal took another step forward, as we recently gained our first supported office in the state of Washington, bringing our footprint to 35 states.

Along with this growth, Heartland Dental prides itself on the open, collective environment in which we operate. Supported offices become part of a network of over 12,000 dental professionals who share ideas, encouragement and camaraderie, and who all work for the same cause. It’s exciting anytime we can expand that culture to new doctors and team members in new states.

More Support Both Near and Far

In addition to hitting the 35th state milestone, Heartland Dental also crossed the 800 supported office milestone in 2017.

“From the dedicated team members at the Effingham Support Office to the passionate dental teams at each of the supported offices across the country, their combined efforts continue to build Heartland Dental into what it is today and what we will be tomorrow.” – Rick Workman, DMD, Founder and Executive Chairman of Heartland Dental

Dr. Rick Workman

Rick Workman, DMD, Founder and Executive Chairman of Heartland Dental

“Reaching our 800th supported office is a testament to the hard work and leadership of all Heartland Dental supported doctors and team members,” said Rick Workman, DMD, Founder and Executive Chairman of Heartland Dental. “From the dedicated team members at the Effingham Support Office to the passionate dental teams at each of the supported offices across the country, their combined efforts continue to build Heartland Dental into what it is today and what we will be tomorrow.”

The addition of each newly supported dental office helps fulfill the organization’s vision, bringing Heartland Dental even closer to the forefront of dentistry. Becoming 800 offices strong is a milestone that is celebrated with gratitude and the promise of continual growth, as the organization looks to reach new milestones in the years to come. That will require another form of expansion though. In order to best support all of these offices and fulfill our mission of becoming the leader in dentistry, Heartland Dental is planning to also expand and advance our level of service by enhancing operations in Effingham, Illinois, as well as potentially open additional support offices. Markets throughout the region are being considered for the locations of the new facilities, which—like the Effingham Support Office—will house non-clinical support positions.

“Our support-office operations is the backbone for delivering top-notch service to our supported doctors and their teams,” said Bauer. “Given our size today and where we want to be tomorrow, we are always focused on advancing our support – with non-clinical support centralized from Effingham. Now we have the great privilege of analyzing the potential of expanding the geography of our support-office functions, and we couldn’t be more excited.”

About a year and a half ago, Heartland Dental launched an important process to determine whether Effingham alone could support our growth. We know today that answer is no. And, so we partnered with global real estate experts Cushman & Wakefield to conduct a regional exploration of our most optimal prospects. No decisions have been made yet, but it will be based on feasibility and proximity to being able to extend superior service to supported doctors.

“We have worked very hard to get to this point,” said Dr. Workman. “It is a source of great pride to be in the position of considering ways that we may want to expand our non-clinical support operations, because it is the foundation for how we create value for doctors and teams.”

More Value for Supported Doctors

Even if Heartland Dental is growing our footprint and office count, that means nothing if we’re not using those growth opportunities to further create value. That’s what really matters and why our company has experienced the success it has. It’s all about helping you find success first – the location you want, the education you want, the technology you want, the team you want, etc.

““If you take one thing away from this, please know it’s that we’re here to give you the best choices possible in regards to your career. We’ve set those expectations for ourselves – to continually provide world-class support and education for doctors, so they can best serve patients and grow personally and professionally.” – Patrick Bauer, President and Chief Executive Officer of Heartland Dental

Patrick Bauer, President and Chief Executive Officer of Heartland Dental

“Based on what we’ve learned, we believe most doctors don’t want to do mostly extractions and dentures forever. We don’t think most doctors want to do mostly Medicaid. We believe most would prefer to provide advanced, comprehensive care, work in nice facilities, and with full-fee/PPO patients,” added Dr. Workman. “We believe we can help all doctors, no what experience level, achieve this. We believe we have the right resources, knowledge and learning path.”

Choose your education – Whether you want to become a stronger leader through the Doctor Mastery Program or build your clinical skills through well-known series such as Dr. Leadership or the Aesthetic Continuum, you’ll have plenty of opportunities to further your education. With Heartland Dental’s revamped onboarding process for dental office team members, your team will also have access to world-class training from the start.

Choose your location – An extended footprint has given us the ability to offer doctors a variety of location options for where they want to practice. Have you always wanted to practice in Florida, or move back to your hometown? We have the flexibility to help you practice where you want to practice.

Choose your legacy – With all of these opportunities at your disposal, you have the ability to define your career on your terms. If you’re a newer dentist, you can choose to start off on the right foot by learning from countless others who have been in your shoes. If you’re experienced, you can choose to help mentor those just entering the industry. If you’re at the twilight of your career, you can choose to ensure your office and team is well taken care of when you choose to retire.

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